CUSTOMER SERVICE FIRST CONTACT Good morning, afternoon, evening - this is Claudia speaking here/ I'm Claudia APROACH QUESTIONS How may I help you? What can I do for you? Is there anything I can do for you? Can I solve this problem for you? OFERTA DE SOLUÇÃO - SOLUTION OFFER I have just what are you looking for - eu tenho o que voce esta procurando I have what you need, I have got exactly what you need - eu tenho exatamente o que voce precisa. Let me take car of that for you - me deixe cuidar disso pra voce. It'll be my pleasure to help you with that - sera um prazer te ajudar com isso. I can solve this problem for you - eu posso resolver esse problema para voce. Let's fix that right now - Vamos consertar isso agora mesmo. ANSWER IF IS NOT POSSIBLE OFFER HELP IMMEDIATELY I Will look into this for you and keep you updated as this gets solved. I may not know, but I will find ot and get back to you right away. KEEP IN TOUCH Here’s how to reach me if...