DAILY ROUTINE - https://www.youtube.com/watch?v=Dv5E3gbcwJY Talk About Your Day | My Daily Routine in English | English Podcast for Beginners (A1–A2) GLOSSARY Around - talking about hours it means not exactly but about, like around 7 means it can be 6:50 or 7:10 Wake up x get up = wake up means you stop to sleep and get up means you are phisically leaving the bed. Quick - means fast - you are preparing something easy and simple to eat. takes - how long you need to do something - like - it takes me 10 minutes - it is the time to do something often - it is a frequency adverb and means it is doing many times but not always. on the way - during the journey from one place to another. it is in a route. for awhile - a short period of time spending something. I rest for a while simple - it means easy to do clean up - it means make a place tidy and clean.
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CUSTOMER SERVICE FIRST CONTACT Good morning, afternoon, evening - this is Claudia speaking here/ I'm Claudia APROACH QUESTIONS How may I help you? What can I do for you? Is there anything I can do for you? Can I solve this problem for you? OFERTA DE SOLUÇÃO - SOLUTION OFFER I have just what are you looking for - eu tenho o que voce esta procurando I have what you need, I have got exactly what you need - eu tenho exatamente o que voce precisa. Let me take car of that for you - me deixe cuidar disso pra voce. It'll be my pleasure to help you with that - sera um prazer te ajudar com isso. I can solve this problem for you - eu posso resolver esse problema para voce. Let's fix that right now - Vamos consertar isso agora mesmo. ANSWER IF IS NOT POSSIBLE OFFER HELP IMMEDIATELY I Will look into this for you and keep you updated as this gets solved. I may not know, but I will find ot and get back to you right away. KEEP IN TOUCH Here’s how to reach me if...